My discount code isn't working

Your code isn't working? Here's what to check before reaching out: most issues are quick to solve.

Why your code might not be working

• Case sensitive - enter the code exactly as written. Type it manually rather than copy-pasting to avoid hidden spaces.
• Expired - promotional codes are time-limited. Check the email or post where you received it for an expiry date.
• One use per customer - most codes can only be applied once per account.

✅ How to apply your code

1. Add your items to cart
2. Go to checkout
3. Find the "Discount code" field
4. Type your code → click Apply
5. The discount appears immediately if the code is valid

I already placed my order without the code

Reach out via email or the contact form with your order number and the code. We'll check what we can do depending on the code and your order.

My code still doesn't work after checking everything

Reach out by email or through the contact form, we'll verify the code on our end and apply the discount manually if it is still valid.